Prescriptive Design and the Decline of Manuals

Instruction manuals, and instructions in general, are incredibly important. I could be biased, since part of my job involves writing instructions for systems, but really, they’re important!

As this look into the historical importance of manuals makes clear, manuals (and instructions) make accessible professions, tools, and devices to anyone that can read them (which, admittedly, could be a hurdle of its own):

“With no established guild system in place for many of these new professions (printer, navigator, and so on), readers could, with the help of a manual, circumvent years of apprenticeship and change the course of their lives, at least in theory.”

However, as the economy and labor system shifted, manuals did too:

“in the 1980s, the manual began to change. Instead of growing, it began to shrink and even disappear. Instead of mastery, it promised competence.”

And nowadays, manuals are very rarely separate from the devices or systems they seek to explain:

“the help we once sought from a manual is now mostly embedded into the apps we use every day. It could also be crowdsourced, with users contributing Q&As or uploading how-to videos to YouTube, or it could programmed into a weak artificial intelligence such as Siri or Cortana.”

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Protest and Media

Here’s what was important this week…

Are women being infantilized or endangered in the Olympics?

Also, the Olympic medal count gets more interesting depending on whether you look at it in terms of total medalsnumber of gold medals, or medals per capita.

In world news, protests in Ukraine that have been going on for a few months have escalated as the government ramps up its violent response. Just today (overnight for us in the US time zone) a deal was signed between the government and the protestors. Hopefully it will hold. That article (CNN) provides a good overview of the violence, but essentially the protests started as the government aligned itself with Russia, while many citizens wished for more of an EU alignment. Photos (some graphic) of the violence were collected yesterday by In Focus, and the New Yorker is wondering if this protest is the final straw: Will Ukraine Break Apart?Like many of the protests in recent years, the protests have been named somewhat with the square in which they’re occurring. Tahrir, Zucotti, Gezi, and now the Ukrainian protests, combining the word for “square” and the crux of the protests, european integration, to make euromaidan. You can watch four simultaneous live feeds of the park if you like. (The current president of Ukraine also ran for president in 2004 and was “elected” but forced to concede to his opponent after accusations of electoral fraud. One of those protesting the election results also happened to be the sign language interpreter for the state run news channel.)

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