#tweetthedocs: Use Twitter to meet your users where they are

As a tech writer, it’s hard to tell how users get to your docs at all. They might be clicking on in-product help links, searching the web, or getting sent links from support. But you can get proactive about it too. Help users of your product get their questions answered by meeting them where they are—on social media sites like Twitter. You may already rely on marketing, sales, support, and search engines to bring users to your documentation, but social media is a direct option. You can tweet about anything from general topics that answer common user questions to drier topics that are important for people to know. Read on to learn how!

Continue reading

Encounters with the Internet

Urban Outfitters Get What you Really Want Sale

Don’t read books, buy shoes. Urban Outfitters knows what you really wanted, and it wasn’t reading.

Blobfish

Sometimes, Facebook has the best ads.

Rhino play

This, for example, is a real play.

supernova

Disco pants let you be a Human Supernova. Minus the probable death that might be included in that.

tumblr glitch

glitchtumblr

tumbl glitch

tumblrglitch

If you have a lot of tabs open, and it takes you awhile to get back to them, sometimes they’ll completely glitch out before they recover.